Triage enquiries
Sykik groups enquiries by topic, drafts replies to the recurring ones and escalates anything involving money, a complaint or a commitment.
For retailers
Customer enquiries answeredbefore the shop opens.
Enquiries arrive through the shop, the marketplace, mail and the phone; suppliers answer late; the weekly report gets made on a Sunday. Sykik takes the repetition and puts everything binding in front of you first.
What eats the week here
01The same availability and delivery question, thirty times a day, across four channels.
02Suppliers need chasing, and nobody remembers who promised what, when.
03Returns and revenue reporting happens by hand, when there is time left.
What Sykik takes over
Chase suppliers
Open orders and unanswered requests are spotted, and the reminder is drafted referring to the last thing that was promised.
Prepare reporting
Weekly, Sykik pulls the numbers from the sources you connected and lays out the report with the variances against last week.
Check master data
Duplicates, missing fields and contradictory prices are reported — as a list to approve, not as a silent correction.
One run
Overnight customer enquiries41 sorted, 29 replies drafted
What never happens without you
Autonomous, not unsupervised.
Sykik classifies every tool call before it runs. Reads always run, reversible work from the draft tier up — anything irreversible waits for your approval.
- Orders, credit notes and price changes never run without approval.
- Sykik only promises a delivery date that is in your data — otherwise it asks.
- Master data is never changed silently; it is proposed.
What it works with
Google Workspace, Microsoft 365 and Slack directly. Your industry software is connected by your admin through an MCP server where one exists — and new tools keep asking on every write until they are classified.
Other industries
AgenciesFollow-ups, reporting, recapsStartupsThe work no hire is justified for yetCar dealersEnquiries, appointments, follow-upsConstructionTenders, variations, site mailTax advisorsDocuments, queries, deadlinesLaw firmsDeadlines, correspondence, summariesEveryone elseOffice work, whatever the industry
Early access
Tell us what Sykik should take off your plate.
We currently onboard a small number of partners directly and set up the first workflow together.